Terms and ConditionsPlease read our terms and conditions
- CHECK-IN time is at 2:00pm | CHECK-OUT time is at 12:00pm.
- Guarantee Policy: Reservations are held until 6:00pm unless guaranteed by a CREDIT CARD or a DEPOSIT.
- A security deposit of MYR100 is required on arrival, and will be fully refunded upon check-out, minus the cost of any extra charges during your stay.
- Extended time of 1 hour after check-out time is chargeable at 50% of the normal room rates.
- Full charge for extended stay applies for 2 hours after check-out time.
- Late check-out or extending of stay is subject to room availability.
- All rates quoted are in Ringgit Malaysia (MYR) and are subject to change without prior notice.
- Major credits cards are accepted.
- All Room rates are not inclusive of breakfast.
- The room rates are based on room per night.
- Foreign tourists will be charged a flat rate of MYR10.00 per room per night as Tourism Tax effective 1st September 2017.
- Full charges will be imposed should reservation is cancelled within 24 hours.
- Balance of refund not claimed within 24 hours will be considered forfeited.
- Room rates are subject to change without prior notice.
- All Room keys must be returned to the Reception Counter upon Check-out. RM50.00 will be charged for non-returned or damaged room keys.
Group Booking Policy
- Full payment must be made before 3 days of arrival date for booking for than 3 rooms.
This booking is Non-refundable and cannot be amended or modified. Failure to arrive at your hotel at the booked date and time will be treated as a No-Show and No refund will be given.